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You can update the email connected to your Whop account at any time from your account settings. If you lose access to your registered email address, you will need to complete extra verification steps so we can keep your account secure.

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How to update your email

If your registered email is no longer accessible, you must contact Whop Support. We will need to verify your identity before making changes.

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1. Open Account Settings

  1. Log in to Whop.
  2. Click your profile picture to open your Account profile.
  3. Select Edit Profile.

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2. Go to Account Security tab

In the left-hand menu, click Account Security.

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3. Edit your email

  1. Find your email at the top of the page.
  2. Click Change.
  3. Enter your new email address and click Send code.
If you see an “email already taken” error, check whether that email is linked to another account. If it is, you can transfer memberships or contact Whop Support for help.

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4. Confirm your new email

You will receive a confirmation email at the new address. Open it and click Verify Email to finish the update.

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Troubleshooting email change errors

Contact Whop Support if:
  • Your current registered email is inaccessible, or
  • You are not receiving the verification code
Whop uses strict security measures to protect your account. For some account change requests we require identity verification with our Trust and Safety team to confirm the request is from the account owner.

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”No user found” at login

This means the email you entered is not linked to any account in our system.
  • Search your inbox for Whop confirmation emails, or check billing statements to find the email you used to sign up (it may be misspelled).
  • Confirm you did not sign up with another method (for example Discord, or Google with a different email).

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Duplicate Whop accounts with different emails

If you have more than one Whop account with different email addresses, see our guide to Duplicate Whop accounts. You can transfer memberships from one account to another.