The billing portal is the easiest way to let customers manage their own
subscriptions. It saves you time on support requests and gives customers
instant control.
What customers can do in the portal
The billing portal gives customers full control over their memberships:- View membership details: See active plans, renewal dates, and billing cycles
- Update payment methods: Add, remove, or change credit cards and other payment methods
- View billing history: Access past invoices and receipts
- Cancel subscriptions: Cancel memberships without contacting support
- Transfer memberships: Move memberships to another account
How to access the billing portal
Customers can access the billing portal by going to Profile -> Orders, and then clicking on an active subscription.For Developers
If you’re building an integration, you can access the billing portal URL programmatically through the Whop API. Each membership has amanage_url
field that provides a direct link to that customer’s billing portal.
When you retrieve a membership through the API, the manage_url
field will look like:
Retrieve Membership API
See the API reference for retrieving memberships and accessing the
manage_url
field