Reopen Support Channel
Reopen a resolved support channel.
Authorizations
An Account API key, an App API key, an account access token, or an account-scoped user token. Prepend the key or token with Bearer, for example Bearer ***************************. See Auth & API keys for how to get each one.
Headers
A unique key that makes this request safe to retry. See Idempotent requests.
255"d9105228-4a08-46b1-8b91-42fed586d383"
Pins the request to a dated API version.
"2026-11-07"
Path Parameters
Public resource ID.
Body
The body is of type object.
Response
operation completed
"biz_xxxxxxxxxxxxxx"
Creation time as an ISO 8601 timestamp.
"2026-01-01T12:00:00.000Z"
null
Experience logo, falling back to the app icon for community channels. Null for other channel kinds or when neither image exists.
Existing public channel ID, preserved across REST and chat clients.
"feed_xxxxxxxxxxxxxxxxxxxxxx"
private, community, support "private"
When the channel last recorded message activity, as an ISO 8601 timestamp. Null when no message activity is recorded.
"2026-01-01T12:00:00.000Z"
"post_xxxxxxxxxxxxxxxxxxxxxx"
"Renamed"
Whether app notifications are on. Webhooks fire either way.
true
Last channel change as an ISO 8601 timestamp.
"2026-01-01T12:00:00.000Z"

