> ## Documentation Index
> Fetch the complete documentation index at: https://docs.whop.com/llms.txt
> Use this file to discover all available pages before exploring further.

# In-app iOS purchases

> How Apple's fees affect pricing and payouts when customers buy through the Whop iOS app.

## What purchases are processed by Apple?

All one-time purchases **under 700 USD** made through the Whop iOS app are processed by Apple using their in-app purchasing system. One-time purchases of **700 USD or more** use Whop's checkout and do not go through the app.

This means:

* Apple charges a 30% fee on these purchases.
* The fee is collected by Apple — not by Whop.

**Purchases not processed by Apple:**

* Any one-time purchases of 700 USD or more
* All subscription purchases

These are processed via Whop's web checkout system and do not incur the 30% App Store fee.

## Is the Apple App Store fee optional?

No. The 30% fee is not optional.

* Apple requires all apps on the App Store to use their in-app purchasing system for eligible transactions.
* Neither Whop nor individual customers can opt out of this system.

Using the iOS app is optional. To avoid the Apple fee, customers can make purchases using:

* Any desktop or mobile web browser
* The Whop website instead of the iOS app

## Who pays the 30% Apple fee?

The 30% fee is paid to Apple — not Whop.

To ensure creators still receive 100% of their earnings, Whop automatically **increases the price** of one-time products under 700 USD on the iOS app only. This price increase offsets the 30% fee by marking up the product by **42.86%**.

The markup is based on the formula: 1 / (1 - 0.30) = 1.4286 (a 42.86% increase).

So a product that normally costs 100 USD will appear as 142.86 USD on the iOS app.

## How long do App Store payouts take?

Apple processes all iOS purchases before remitting payments to Whop. The timeline is:

* **Up to 75 days** after the transaction date
* While processing, the transaction will show as **pending** in your Whop dashboard

## What currencies does Apple support?

Apple's in-app purchasing system supports:

* 44+ global currencies
* 200+ payment methods

For a complete list, see [Apple's developer documentation](https://developer.apple.com/documentation/storekit).

## How do refunds work on iOS purchases?

Customers who purchase through Apple in-app purchases must:

* Request refunds **directly through Apple**
* Follow [Apple's refund policy and process](https://www.apple.com/legal/internet-services/itunes/)

## Handling customer concerns

Some customers may be confused or frustrated if they notice higher prices on the Whop iOS app.

If that happens, you can clarify:

* The increased price is due to Apple's mandatory 30% App Store fee.
* The same product is available at the normal price on the Whop website or in any browser.

This helps with transparency and gives customers a clear workaround.