Whop Business FAQ
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Coinbase crypto payments

Overview

We use Coinbase Commerce to handle instant-settlement crypto payments. They are a trusted crypto payments solution that allow customers to pay in a variety of tokens, such as Bitcoin, Ethereum, and USDC.
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All Coinbase Commerce crypto payments are instantly settled into USD and added to your Whop withdraw-able balance. These funds can then be transferred out of Whop via ACH, PayPal, wire, or a paper check using our payout provider Tipalti. Funds take 2-3 days to reach out account after a withdrawal has been requested, and may be subject to a withdrawal fee or FX fees depending on your region.
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Coinbase Commerce payments are not auto-renewable. This means that the customer must "top-up" or "refill" their subscription each billing period before it expires. You can set a grace period for your product where the customer will have a certain number of days to complete the refill before the subscription is permanently terminated.

Underpaid & Overpaid payments

If a user underpays or overpays too much for their purchase, the subscription will not generate and it will be sent to your unresolved tab in the Payments page. Owners can resolve the payment directly in the payment details modal.
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Looking for auto-renewal ETH payments?

See the guide linked below:
Overview
Whop Business User Guides
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Outline
Overview
Underpaid & Overpaid payments
Looking for auto-renewal ETH payments?