# Whop Docs: Help Center

> Whop is on a mission to deliver everyone a sustainable income. Accept payments, pay out users, build apps, and embed chat with SDKs in TypeScript, Python, and Ruby.

> ## Agent Instructions
> Treat these docs and the Whop MCP server as the source of truth for Whop API behavior. Don't infer endpoint behavior from marketing pages.
> MCP server: connect https://mcp.whop.com/mcp (streamable HTTP, browser sign-in, no API key in the client config) to search these docs and read or change live Whop data. Setup: https://docs.whop.com/developer/guides/ai_and_mcp.md
> Whop CLI: install with `curl -fsSL https://whop.com/install.sh | sh` to scaffold, run, and deploy Whop apps and websites. It acts on production, not the sandbox. Overview: https://docs.whop.com/cli/overview.md Agent mode: https://docs.whop.com/cli/agent-mode.md
> Hosting: Whop serves a site or app from the build `whop apps deploy` uploads, with rollbacks, secrets, and server logs. Guide: https://docs.whop.com/developer/websites/hosting.md
> Plugins: in Claude Code, run `/plugin marketplace add whopio/plugins`, then `/plugin install whop@whop`. Guide: https://docs.whop.com/developer/guides/plugins/claude-code.md Every agent tool: https://docs.whop.com/developer/ai/overview.md
> Environments: build and test in the sandbox (API `https://sandbox-api.whop.com/api/v1`, keys at https://sandbox.whop.com/dashboard/developer, SDK environment `Sandbox`; no real money). Production (API `https://api.whop.com/api/v1`, keys at https://whop.com/dashboard/developer, SDK environment `Production`, the SDK default) moves real money, so use it only at launch. The two share no accounts, keys, products, or webhooks, and their keys look identical: never mix them. Sandbox guide: https://docs.whop.com/developer/guides/sandbox.md Comparison: https://docs.whop.com/developer/quickstart.md
> API: send `Authorization: Bearer <API_KEY>` from your server only, and pin a dated version with the `Api-Version-Date` header. OpenAPI spec: https://api.whop.com/api/v1/openapi.json
> Which API: build on the Current API, whose pages live under https://docs.whop.com/api-reference/ (start at https://docs.whop.com/api-reference/overview.md). Pages under /api-reference/legacy/ are the Legacy API. Use one only when https://docs.whop.com/api-reference/stability.md lists the resource as Legacy-only.

## Help Center

### Getting Started

#### Overview

- [Get Started with Whop](https://docs.whop.com/get-started.md): Start selling on Whop with setup guides for popular business models, including courses, agencies, coaching, newsletters, paid groups, SaaS, and events.
- [Create a Whop](https://docs.whop.com/payments/create-a-whop.md): Create your Whop account at whop.com/sell, choose whether to sell digital products or use Whop for payment processing only, and name your business.
- [Launch Your Business](https://docs.whop.com/launch-your-business.md): Create your Whop account, choose between selling digital products or payment processing only, name your business, then add apps and set up pricing.

#### Partners

- [Whop Partner Program Guide](https://docs.whop.com/partners.md): Introduce businesses to Whop and help them set up Payments and Ads as a Whop Partner.
- [Refer Businesses to Whop](https://docs.whop.com/refer-businesses-to-whop.md): Earn 30% of Whop's profit from businesses you refer by sharing your referral link or inviting a specific business from the Whop partners page.

#### Business Models

- [Paid Groups](https://docs.whop.com/supported-business-models/paid-groups.md): Set up a paid group on Whop step by step, from adding community apps to designing your page and setting a price.
- [Educational Programs](https://docs.whop.com/supported-business-models/educational-programs.md): Sell a course on Whop: host lessons in the Courses app, add content, forums, and chat for your community, design your store page, and set up pricing.
- [Coaches](https://docs.whop.com/supported-business-models/coaches.md): Set up a coaching offer on Whop and send clients a checkout link, with financing so they can pay over time.
- [Agencies](https://docs.whop.com/supported-business-models/agency-services.md): Set up your agency on Whop to attract prospects with a free whop, then take client payments and run projects in private spaces.
- [SaaS](https://docs.whop.com/supported-business-models/saas.md): Sell your software on Whop. Gate a web app by checking each user's access, or gate downloadable software with license keys.
- [Newsletters](https://docs.whop.com/supported-business-models/newsletters.md): Run a paid newsletter on Whop, with posts published in Forums and delivered to subscribers by email.
- [Run Events on Whop](https://docs.whop.com/supported-business-models/events.md): Sell event tickets on Whop: create a product, charge a one-time price or use a free waitlist, add a chat for attendees, and share your checkout link.
- [Direct-to-consumer E-commerce](https://docs.whop.com/supported-business-models/dtc-ecommerce.md): Sell physical products on Whop: create a product for your item, set its price, set up fulfillment, and share your checkout link with buyers.
- [Brick and Mortar](https://docs.whop.com/supported-business-models/brick-and-mortar.md): Take in-person payments in your shop with the Whop iOS app and give paying customers extra perks.

#### Apps on Whop

- [What Are Whop Apps](https://docs.whop.com/whop-apps/what-are-whop-apps.md): Whop apps add features to your whop, from chat, courses, and forums to market data and SaaS tools. Install one from the App Store or build your own.
- [The Whop App Store](https://docs.whop.com/whop-apps/whop-app-store.md): Browse the Whop App Store from your whop, filter apps by category or by newest, trending, and most addicting, and add the ones that fit your community.
- [Consumer Apps](https://docs.whop.com/whop-apps/consumer-apps.md): The Whop apps you can add to your whop for members, such as Chat, Courses, and Events.

#### Get Help

- [Whop Support](https://docs.whop.com/get-help/whop-support.md): Get help any time from Whop AI, which can see your account and resolve most issues, or reach Whop support through the support page or by email.

### Manage Your Business

#### Do More with Your Money

##### Whop Cards

- [Whop Cards](https://docs.whop.com/whop-finance/cards.md): Spend your pending Whop balance instantly with a Visa card, earn 5% cashback at select merchants, add it to a mobile wallet, and issue cards to employees.
- [Whop Card Supported Regions](https://docs.whop.com/whop-finance/supported-regions.md): Supported U.S. states and unsupported countries for consumer and corporate Whop Cards
- [Card Declines & Risk Rules](https://docs.whop.com/whop-finance/card-declines-and-risk-rules.md): Why Whop Card transactions get declined and the risk rules applied during authorization
- [Blocked Categories & Merchants](https://docs.whop.com/whop-finance/blocked-categories-and-merchants.md): Merchant categories (MCCs) and merchants that Whop Cards block by default

#### Products

- [Create a Product and Choose a Pricing Strategy](https://docs.whop.com/manage-your-business/products/create-product.md): Create a product with its name, pricing, apps, and checkout options, then pick a free or paid product strategy, with best practices and troubleshooting tips.
- [Manage Products](https://docs.whop.com/manage-your-business/products/manage-products.md): Update a product's pricing and billing options, choose and organize the apps members get, preview what members see, and create new products.
- [Add Apps](https://docs.whop.com/add-apps.md): Add apps like Chat and Course to your whop from the Whop App Store, then configure each app's settings.
- [Create a Waitlist](https://docs.whop.com/manage-your-business/products/create-waitlist.md): Add a waitlist checkout option so people apply before joining your whop, ask them questions, and approve or deny each entry from your dashboard.
- [Free Trials](https://docs.whop.com/manage-your-business/products/free-trials.md): Add a free trial to a checkout link so people get access for a set number of days before they're charged.
- [Set Up a Product to Accept Payments](https://docs.whop.com/payments/create-a-product.md): Add a product with free, one-time, or recurring pricing, set its currency and payment methods, and configure stock, waitlists, and checkout questions.
- [Create Checkout Links for Your Products](https://docs.whop.com/payments/create-checkout-link.md): Turn a product into a shareable payment page with a free, one-time, recurring, or split payment checkout link, and edit or embed the link later.

#### Growth and Marketing

- [Promo Codes](https://docs.whop.com/manage-your-business/growth-marketing/promo-codes.md): Create promo codes that take a percentage or fixed amount off at checkout, and expire them early when you need to.
- [Tracking Links](https://docs.whop.com/manage-your-business/growth-marketing/tracking-links.md): Create tracking links for each marketing channel to see where your traffic comes from and compare clicks, conversions, and revenue across campaigns.
- [Tracking Integrations](https://docs.whop.com/manage-your-business/growth-marketing/tracking-integrations.md): Connect Google Analytics, Hyros, Meta, and TikTok to your whop by adding your platform IDs, so you can see where traffic comes from and how your ads perform.
- [Send Automated Messages to Members](https://docs.whop.com/manage-your-business/growth-marketing/automated-messaging.md): Send automatic DMs and emails when someone joins or leaves your whop, with personalized variables, media, and a chosen team member as the sender.
- [Whop Ads](https://docs.whop.com/manage-your-business/growth-marketing/ads.md): Run ads through Whop-owned ad accounts with first-party attribution from real buyer data
- [Affiliate Program](https://docs.whop.com/manage-your-business/growth-marketing/affiliate-program.md): Turn on your whop's affiliate program so people earn a commission when their referral link brings in a paying member, and set custom rates for partners.

#### Affiliates

- [Promote Your Business](https://docs.whop.com/affiliates/promote-your-business.md): Set up your affiliate program to automatically pay commissions when someone refers a new paying member to your whop
- [Set Up Global Affiliates](https://docs.whop.com/affiliates/setup-global.md): Global affiliates promote your product across the Whop marketplace at a default 30% commission. Change the Global and Member Affiliate Rate per product.
- [Set Up Custom Affiliates](https://docs.whop.com/affiliates/setup-custom.md): Invite custom affiliates such as closers, creators, or partners, and pay them one-time or recurring rewards as a flat fee or percentage via referral links.
- [Set Up Revenue Share](https://docs.whop.com/affiliates/setup-rev-share.md): Split revenue with partners on each transaction, with their share deposited into their Whop balance.
- [Be an Affiliate](https://docs.whop.com/affiliates/be-an-affiliate.md): Earn money by referring people to Whop offers using your affiliate link

#### Manage Business & Team

- [Business Analytics Dashboard](https://docs.whop.com/manage-your-business/manage-business/analytics.md): See how your business is growing on the Whop dashboard, and add metric widgets for the numbers you check most.
- [Upload Legal Documents](https://docs.whop.com/manage-your-business/manage-business/legal-documents.md): Upload your terms of service, privacy policy, and other legal documents to your whop, and require customers to agree to them before checkout.
- [Team Management](https://docs.whop.com/manage-your-business/team-management/manage-team-roles.md): Invite team members to your whop and choose a role that sets what each person can access.

#### Set Up Payment Processing

- [Create a Checkout Link to Accept Payments](https://docs.whop.com/manage-your-business/payment-processing/create-checkout-link.md): Create free, one-time, subscription, or split payment checkout links that send customers straight to a payment page, then edit or embed them on your site.
- [Set Up Pricing](https://docs.whop.com/manage-your-business/payment-processing/set-up-pricing.md): Create a product to offer free, one-time, or recurring pricing for your whop, and decide how many tiers to offer.
- [Access Higher Checkout Links](https://docs.whop.com/manage-your-business/payment-processing/access-higher-checkout-links.md): Apply to create checkout links over $2,500 and accept higher-priced offers
- [Checkout Branding](https://docs.whop.com/manage-your-business/payment-processing/checkout-branding.md): Customize the look and feel of your checkout pages with button colors, fonts, and border styles

#### Manage Payments

- [Manage Users](https://docs.whop.com/manage-your-business/manage-payments/manage-users.md): See your users and their memberships in the Whop dashboard, and edit, pause, or cancel a membership.
- [Create and Send Invoices on Whop](https://docs.whop.com/manage-your-business/manage-payments/send-invoice.md): Create a one-time or recurring invoice from your dashboard, choose payment methods, and track, remind, void, download, or export invoices afterward.
- [Issue Refunds](https://docs.whop.com/manage-your-business/manage-payments/issuing-refunds.md): Refund a customer or set up automatic refunds from your Whop dashboard, including what to do when your balance runs short.
- [Respond to Refund Requests in the Resolution Center](https://docs.whop.com/manage-your-business/manage-payments/resolution-center.md): Accept, deny, or ask for more information on customer refund cases within 7 days, set up automatic refunds for small claims, and handle escalations.
- [Manage Disputes](https://docs.whop.com/manage-your-business/manage-payments/manage-disputes.md): Respond to credit card disputes with evidence in the Dispute fighter, understand dispute fees and timelines, and set up early alerts to win more cases.
- [Invoice Customers from Your Dashboard](https://docs.whop.com/payments/send-an-invoice.md): Bill a customer with a one-time or recurring invoice, then follow its status, automatic due date reminders, and void, download, or export options.

#### Manage Payouts

- [Set Up Payouts](https://docs.whop.com/manage-your-business/manage-payouts/set-up-payouts.md): Set up Whop Payments so you can withdraw your balance to your bank account, manually or automatically.
- [Payout Methods](https://docs.whop.com/manage-your-business/manage-payouts/payout-methods.md): Add a payout method such as a bank account or PayPal, and compare standard and instant payouts.
- [Instant Withdrawals](https://docs.whop.com/manage-your-business/manage-payouts/instant-withdrawals.md): See how much of your Whop balance you can withdraw instantly and how the daily instant limit works.
- [Subaccounts](https://docs.whop.com/manage-your-business/manage-payouts/subaccounts.md): Use subaccounts to pay affiliates, partners, and team members, or onboard sellers and accept payments on their behalf with Whop for Platforms.
- [Pay Your Team](https://docs.whop.com/manage-your-business/manage-payouts/pay-your-team.md): Pay team members instantly from your Whop balance, either from the Team page of your dashboard or their profile, so they can cash out to their bank.
- [Troubleshoot Payouts](https://docs.whop.com/manage-your-business/manage-payouts/troubleshoot-payouts.md): Understand payout statuses and processing delays, trace a completed payout that hasn't arrived in your bank, and withdraw your affiliate earnings.

### Payments & Billing

#### Payment Options

- [Local Payment Methods](https://docs.whop.com/payments-and-billing/local-payment-methods.md): Let customers pay with local options like bank transfers, iDEAL, and crypto, which appear at checkout with no setup.
- [Tap to Pay on iPhone](https://docs.whop.com/payments-and-billing/tap-to-pay.md): Accept in-person contactless payments right on your iPhone with the Whop app. No card reader or extra hardware required.

#### Financing

- [Financing Options](https://docs.whop.com/payments-and-billing/financing/all-bnpl-options.md): Compare the 13 buy now, pay later options you can offer at Whop checkout, such as Klarna and Afterpay.
- [Apply for Financing](https://docs.whop.com/payments-and-billing/financing/apply.md): See who is eligible and how to apply to offer buy now pay later payment options at checkout.
- [Splitit Guide](https://docs.whop.com/payments-and-billing/financing/splitit-guide.md): Pay in monthly installments with no interest or credit check using your existing credit card.
- [SeQura Guide](https://docs.whop.com/payments-and-billing/financing/sequra-guide.md): Let your Spanish customers split purchases into installments with SeQura
- [Financing](https://docs.whop.com/payments/financing.md): Let customers pay in monthly installments with providers like Klarna and Afterpay while you get paid upfront.

#### Pricing and Fees

- [Whop Pricing and Fees](https://docs.whop.com/payments-and-billing/fees/fees.md): See what Whop charges for card, financing, and ACH payments, each payout method, fraud and dispute protection, and revenue optimization tools.
- [Regional Fees](https://docs.whop.com/payments-and-billing/fees/regional-fees.md): See the card and local payment method rates Whop charges in each region, including Latin America, and what decides which rate applies.
- [Sales Tax and VAT](https://docs.whop.com/payments-and-billing/fees/taxes.md): Choose how tax is collected and remitted on your direct sales, and see how Whop handles tax on marketplace sales.
- [VAT and GST Registration Details](https://docs.whop.com/payments-and-billing/fees/vat-gst-registration.md): Why Whop is asking whether your business is registered for VAT, GST, or a similar tax, and how to respond by November 30, 2026
- [In-app iOS Purchases](https://docs.whop.com/payments-and-billing/fees/in-app-ios-purchases.md): How Apple's fees affect pricing and payouts when customers buy through the Whop iOS app.
- [Payment Processing and Payout Fees](https://docs.whop.com/fees.md): Per-transaction rates for cards, wallets, financing, and ACH on Whop, plus payout, 3DS, Radar, dispute, and revenue optimization and automation fees.
- [Adaptive Pricing](https://docs.whop.com/payments-and-billing/fees/adaptive-pricing.md): Show buyers prices in their local currency at checkout to lower fees, unlock local payment methods, and reduce declines.

#### Manage Billing

- [Billing Portal](https://docs.whop.com/payments-and-billing/manage-billing/billing-portal.md): The billing portal lets customers update payment methods, view billing history, and cancel or transfer memberships. Developers can link to it from the API.

#### Troubleshoot Payments

- [Payment Decline Codes Explained](https://docs.whop.com/payments-and-billing/payment-issues/payment-decline-reasons.md): A reference of the decline codes payment processors return on failed payments, with what each code means and how the customer can resolve it.
- [Failed Subscription Payments](https://docs.whop.com/payments-and-billing/payment-issues/troubleshoot-failed-payments.md): When a subscription payment is unsuccessful, Whop, the merchant, and the customer can take steps to fix the failure.
- [Handle Payment Declines and Failed Renewals](https://docs.whop.com/payments/payment-declines.md): What each decline code means, how Whop retries failed payments and marks subscriptions past due, and how to help customers update their card and retry.
- [Review Refund Claims in the Resolution Center](https://docs.whop.com/payments/resolution-center.md): How customer refund claims reach your Resolution Center, how to respond before Whop steps in, and how automatic responses, escalations, and appeals work.

### Memberships & Access

#### Access Your Purchase

- [How to Find Your Purchase](https://docs.whop.com/memberships-and-access/accessing-your-purchase/how-to-find-your-purchase.md): Find a whop you bought by signing in with the purchase email, tracking down a missing receipt, and checking your orders, or contact support for help.
- [Duplicate Whop Accounts](https://docs.whop.com/memberships-and-access/accessing-your-purchase/duplicate-whop-accounts.md): Why a purchase can seem missing when you have more than one Whop account, the common causes, and how to find the account that holds your membership.
- [Transfer a Membership](https://docs.whop.com/memberships-and-access/accessing-your-purchase/transfer-a-membership.md): Move a membership or purchase from one Whop account to another with a transfer link.
- [Access a Discord Server](https://docs.whop.com/memberships-and-access/access-discord-server/access-a-discord-server.md): Link your Discord account to Whop and join Discord servers included with your membership.
- [Access Content on Mobile](https://docs.whop.com/memberships-and-access/access-discord-server/access-content-on-mobile.md): Open your whops and content on your phone with the Whop app for iOS or Android, or in a mobile browser, using the same email as your memberships.

#### Cancellations and Refunds

- [Cancel a Subscription](https://docs.whop.com/memberships-and-access/cancellations-and-refunds/cancel-a-subscription.md): Cancel a Whop subscription from the website or mobile app to stop it from renewing. You keep access until the end of your current billing period.
- [Request a Refund](https://docs.whop.com/memberships-and-access/cancellations-and-refunds/request-a-refund.md): Request a refund on a Whop purchase through the Resolution Center, explain what went wrong, and get a decision within a week, or find a missing purchase.
- [Status of a Resolution Center Case](https://docs.whop.com/memberships-and-access/cancellations-and-refunds/status-of-resolution-center-case.md): Check the status of your refund or dispute case in the Resolution Center, reply to requests for more information, and cancel or appeal a case.
- [Contact a Merchant](https://docs.whop.com/memberships-and-access/cancellations-and-refunds/contact-a-merchant.md): Contact a merchant about a refund, and see your options on Whop if they don't respond.

#### 3rd Party Apps

- [Content Rewards](https://docs.whop.com/memberships-and-access/third-party-apps/content-rewards.md): Earn rewards as a member or run creator campaigns with Content Rewards.

### Account Settings

#### Personal Details

- [Update Email](https://docs.whop.com/account-settings/personal-details/update-email.md): Change the email address connected to your Whop account from account settings.
- [Update Phone Number](https://docs.whop.com/account-settings/personal-details/update-phone-number.md): Add or change the phone number saved on your Whop account from account settings.
- [Update Username](https://docs.whop.com/account-settings/personal-details/update-username.md): Change the display username other people see on Whop, and check which usernames Whop accepts.
- [Hide Approximate Location](https://docs.whop.com/account-settings/personal-details/hide-approximate-location.md): Hide or show your approximate location on your Whop profile, on the web or in the Whop app.

#### Account Security

- [Enable 2FA](https://docs.whop.com/account-settings/account-security/enable-2fa.md): Add an extra layer of security to your Whop account by enabling two-factor authentication.
- [Delete Your Account](https://docs.whop.com/account-settings/account-security/delete-your-account.md): Permanently delete your Whop user account after you delete your businesses and withdraw your balance.

### Trust & Safety

#### Trust & Safety Overview

- [Prohibited Businesses](https://docs.whop.com/trust-and-safety/trust-safety-overview/what-is-not-allowed-on-whop.md): What you can and can't sell on Whop, including restricted categories that need approval first.
- [Sanctioned Countries](https://docs.whop.com/trust-and-safety/trust-safety-overview/sanctioned-countries.md): List of countries Whop doesn't support due to international sanctions and regulatory restrictions.
- [Community Guidelines](https://docs.whop.com/trust-and-safety/trust-safety-overview/community-guidelines.md): Standards for conduct and content on Whop, including prohibited conduct, review rules, earnings claims, enforcement, and how to report violations.

#### Account Health

- [Payment Health](https://docs.whop.com/trust-and-safety/account-health/payment-health.md): Use the Payment health dashboard to track your dispute and refund rates and see the controls on your account.
- [Managing Dispute Rates](https://docs.whop.com/trust-and-safety/account-health/managing-dispute-rates.md): The concrete steps that bring a dispute rate down, and how to handle a negative balance
- [Dispute Monitoring Programs](https://docs.whop.com/trust-and-safety/account-health/dispute-monitoring-programs.md): Understand the dispute and fraud monitoring programs the card networks run, the limit each one sets, and how each network counts your disputes
- [Payment Controls](https://docs.whop.com/trust-and-safety/account-health/controls.md): The controls Whop places on accounts with elevated dispute rates, what each one does, and how they lift
- [Reserves](https://docs.whop.com/trust-and-safety/account-health/reserves.md): Why Whop holds part of your balance in reserve, how each reserve type works, and when Whop releases held funds

#### Suspensions

- [Account Suspensions](https://docs.whop.com/trust-and-safety/suspensions/account-suspensions.md): Why Whop suspends accounts and what happens to your balance, plus how to appeal within 30 days.

#### Staying Safe on Whop

- [Report a Bad Actor](https://docs.whop.com/trust-and-safety/staying-safe/report-a-bad-actor.md): Report other users or businesses for harassment, hateful content, scams, or other Terms of Service violations.